At Visionwipe, accessible via www.visionwipe.com, we prioritize standard transactional integrity and the handling of payment details for our customers across Europe.
This Payment Security Policy outlines how transaction processing, payment data management, and operational consent practices are implemented by WINDSCREEN WIPERS DIRECT LIMITED (“Company”, “we”, “us”, or “our”).
1. Business Registration & Billing Identification
Visionwipe is a trading brand owned and operated by WINDSCREEN WIPERS DIRECT LIMITED, a company registered in England and Wales.
- Registered Business Name: WINDSCREEN WIPERS DIRECT LIMITED
- Trading Brand: Visionwipe
- Official Website: www.visionwipe.com
- Registered Address: 52 High Street, Pinner, Middlesex, HA5 5PW, United Kingdom
- Billing Descriptor: When purchasing through our website, transactions on your payment card or bank statement will typically appear under the name of our registered parent company: WINDSCREEN WIPERS DIRECT LIMITED.
Our merchant registration parameters, domain ownership details, and customer verification records are maintained consistently across all payment operations.
2. Payment Processing Mechanism
Payment transactions on www.visionwipe.com are facilitated using Stripe, an independent third-party payment processing provider.
- Merchant Relationship Notice: Stripe functions solely as an external payment processor for our online store and does not act as a joint venture partner, commercial affiliate, or corporate sponsor of WINDSCREEN WIPERS DIRECT LIMITED.
- Account Requirements: Customers are not required to hold, create, or log into a Stripe account to complete a purchase on our website. You may input your payment information directly during the standard checkout procedure.
- Routine Monitoring: To maintain standard transaction integrity, transactional data processed through Stripe undergoes automated risk evaluations and monitoring for irregular payment patterns or unusual activity.
3. Order Processing Following Payment Confirmation
Once your payment authorization is successfully completed and verified by the payment system:
- You will receive an automated transaction confirmation email detailing your order details and invoice receipt.
- Order preparation and fulfillment operations will proceed in accordance with our separate Shipping Policy.
4. Supported Payment Methods
We accept a range of digital payment options at checkout to accommodate customer preferences across Europe:
- Credit & Debit Cards: Visa, Mastercard, and American Express.
- Digital Wallets & Express Checkout: Apple Pay, Google Pay, and standard electronic wallets.
All card data entered during payment checkout is transmitted directly to the payment system using industry-standard SSL/TLS encryption. WINDSCREEN WIPERS DIRECT LIMITED does not store, process, or hold full card account numbers or security codes on our local website servers.
5. Data Protection, Cookie Consent & Privacy Compliance
We adhere to United Kingdom and European Union data protection standards, including the UK General Data Protection Regulation (UK GDPR), the EU GDPR, and the Privacy and Electronic Communications Regulations (PECR).
- Cookie Consent Banner: In compliance with UK and European ePrivacy rules, our website utilizes an explicit Cookie Banner upon your initial visit. Non-essential cookies (such as analytical or preference cookies) are disabled by default and will only be activated after a visitor actively clicks the “Accept” button on our cookie banner.
- Privacy Rights: For comprehensive details on how personal data, transactional logs, and identity information are handled, please refer to our dedicated Privacy Policy page.
6. Customer Contact & Written Response Times
If you have questions regarding a payment transaction, billing descriptor confirmation, or checkout assistance, please reach out to our dedicated support team using our registered business contact details:
- Entity Name: WINDSCREEN WIPERS DIRECT LIMITED
- Trading Brand: Visionwipe
- Official Website: www.visionwipe.com
- Email Support: supervisor@visionwipe.com
- Telephone Support: +44 1883653277
- Postal Address: 52 High Street, Pinner, Middlesex, HA5 5PW, United Kingdom
- Written Support SLA: Our support team aims to review and respond to all written payment inquiries submitted via email within 24 to 48 hours (Monday to Friday, excluding UK public holidays).