A clear view starts with every wipe.

This Cookie Policy explains how WINDSCREEN WIPERS DIRECT LIMITED (“Company”, “we”, “us”, or “our”), trading as Visionwipe, uses cookies and similar automated tracking technologies on our website, www.visionwipe.com.

This policy is designed to comply with applicable data protection and privacy legislation in the United Kingdom and the European Union, including the UK General Data Protection Regulation (UK GDPR), the EU GDPR, and the Privacy and Electronic Communications Regulations (PECR).

1. Data Controller & Company Entity

All cookies placed directly by this platform are managed under the legal authority of our registered company entity:

  • Registered Business Name: WINDSCREEN WIPERS DIRECT LIMITED
  • Trading Brand: Visionwipe
  • Official Website: www.visionwipe.com
  • Registered Office Address: 52 High Street, Pinner, Middlesex, HA5 5PW, United Kingdom
  • Contact Email: supervisor@visionwipe.com
  • Telephone Support: +44 1883653277

2. What Are Cookies?

Cookies are small text files placed onto your computer, tablet, or mobile device when you visit websites. They are widely used to make websites function efficiently, improve user experience, store shopping basket contents during checkout, and provide operational reporting data to site operators.

3. User Consent & Cookie Banner Mechanism

We respect your privacy choices regarding data collection. In compliance with UK and European laws:

  • Strictly Necessary Cookies: These are active by default as they are required for basic site navigation, essential functionalities, and completing secure purchases.
  • Non-Essential Cookies: Analytics, functionality, or preference cookies are disabled by default. Non-essential cookies will only be placed on your device if you explicitly grant your consent by clicking the “Accept” button on our cookie consent banner upon visiting www.visionwipe.com.

You retain full autonomy to accept, decline, or modify your cookie preferences at any time through our site options or via your internet browser settings.

4. Categories of Cookies Used

4.1 Strictly Necessary Cookies (Essential)

These cookies are essential for you to navigate our website and use core features, such as maintaining items in your shopping cart during checkout. Without these cookies, basic online retail functions cannot be provided.

4.2 Third-Party Cookies Processed by Stripe

To facilitate payment transactions and manage fraud prevention during checkout, third-party cookies are processed through our payment gateway provider, Stripe.

  • Purpose: Stripe places essential operational cookies during the checkout process to verify payment credentials, assess transaction risk levels, and detect unauthorized payment attempts.
  • Scope: These cookies collect transactional technical data necessary for payment verification. WINDSCREEN WIPERS DIRECT LIMITED does not hold or store full payment card details or banking passwords locally.

4.3 Analytics and Preference Cookies (Non-Essential)

If accepted via our cookie banner, non-essential cookies collect anonymous usage details regarding site traffic patterns, page load times, and navigational paths. This information is used solely to optimize site performance and administrative operations.

5. Cookie Retention Periods

Cookies used on www.visionwipe.com are retained strictly in accordance with UK and European data minimization rules:

  • Session Cookies: Temporary cookies that remain active only while your web browser is open. They are automatically deleted from your device once you close your browser window.
  • Persistent Cookies: Cookies that remain stored on your device across multiple browser sessions to remember your shopping cart or site consent choices.
    • Consent Duration: Consent choices saved via our Cookie Banner are retained for a maximum period of twelve (12) months.
    • Stripe & Essential Technical Cookies: Retained for standard operational durations ranging from session length up to twenty-four (24) months, strictly as required for transactional monitoring and security compliance under legal standards.

6. Managing and Disabling Cookies via Browser

In addition to using our Cookie Banner, you can manage or block cookies directly through your web browser settings (e.g., Google Chrome, Mozilla Firefox, Apple Safari, or Microsoft Edge).

Please note that restricting strictly necessary cookies or third-party cookies required for payment verification may affect your ability to successfully place orders on our website.

7. Contact Information

For further information regarding our Cookie Policy, privacy practices, or data management, please contact our support team:

  • Entity Name: WINDSCREEN WIPERS DIRECT LIMITED
  • Trading Brand: Visionwipe
  • Official Website: www.visionwipe.com
  • Email Support: supervisor@visionwipe.com
  • Telephone Support: +44 1883653277
  • Postal Address: 52 High Street, Pinner, Middlesex, HA5 5PW, United Kingdom
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